Registered Massage Therapist

The Well – Downtown Toronto, ON

Our client is one of Toronto’s most innovative and exciting boutique fitness and wellness hub, offering the widest collection of expertly programmed yoga, Pilates, HIIT, and ride group fitness classes in Canada. They create a curated, immersive fitness experience for sweat addicts to challenge their minds and bodies within a community that grows, succeeds, and celebrates together. With premium spa facilities, high-tech biohacking amenities, café, and bar offerings, members can recharge, recover, and reignite. This is a unique, once-in-a-lifetime opportunity to become a part of a passionate, dynamic team that is here to disrupt the fitness and wellness industries.

About the Role:

We are seeking a skilled and driven full-time freelance Registered Massage Therapist who is passionate about all things health and wellness and is looking to grow their career. As a practitioner on the Tonic Spa team, you will work consistent shifts and will ensure excellence in service delivery leading to high-levels of guest retention. You will recommend treatment plans for each guest based on their desired outcome. We offer a synergistic approach to the care of our guests, working as a team to collaborate and cross-refer various wellness offerings and the use of state-of-the-art biohacking technologies such as red light therapy, cryotherapy, IV therapy and compression therapy. 

We’re seeking full-time therapists who can dedicate up to 30 hours a week of schedule availability. Saturday is a must, Sunday is preferred.

We offer:

  • World class pool and hydrotherapy circuit as value-add to services
  • High-tech biohacking equipment 
  • State-of-the-art facilities in a luxurious environment
  • Luxury Linens
  • Hydraulic treatment table
  • Luxury massage oil/lotion
  • Consistent hours
  • Online booking
  • Branded uniform

Primary Job Responsibilities:

  • Ensure all treatment offerings are executed at the highest quality level that aligns with premium brand standards
  • Provide assessments and treatments according to the CMTO standards 
  • Encourage each client to re-book their next appointment according to their treatment plan
  • Complete SOAP entries for each guest post treatment 
  • Ensure the treatment rooms are properly sanitized after each guest  
  • Ensure that all treatment rooms are set up for the next practitioner and are left in best conditions 
  • Motivate, inspire and build relationships with team members to foster a culture that collaborates, elevates, and belongs
  • Collaborate with other practitioners to create treatment plans for our clients
  • Delivers exceptional customer service, both in and out of treatment
  • Participating in promotional events, photo & video shoots, and campaigns
  • Respond to email communication in a timely manner
  • Meet with management on a quarterly basis to review a marketing plan 
  • Notify management when supplies are diminishing, equipment needs maintenance or is broken

About You:

  • Minimum 2 years of experience treating within a reputable spa or wellness clinic
  • Experience in building and retaining clientele
  • Registered with CMTO and in good standing
  • Valid liability insurance/ malpractice insurance  
  • Excellent communication, organization, and time management skills
  • Self-motivated to build up your business 
  • Must be passionate about fitness and health
  • Existing clientelle is an asset

Compensation and Benefits:

  • Competitive commission split
  • Performance incentive plan
  • Comprehensive health benefits
  • Unlimited membership for you and a loved one
  • 40% off at shop
  • 20% off at Tonic Bar
  • Access to discounts at up to 5,000 retailers across Canada
  • Employee discounts on wellness services and retail products

Inclusion and Equal Opportunity Employment

We are an equal-opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

To apply, please send your CV to: lisa@hiregroundtalent.com